9 Oriente 12 Col. Centro Puebla,
Puebla,
Mexico,
72500,
Puebla
-
Close to the Zocalo
Great
8.8
9.3
/10
4.9
4.6
/5
Loved by guests
Beautiful courtyard
Attentive staff
Delicious breakfast
Convenient location
Stylish rooms
Spa packages
"It felt a little like a tropical paradise inside with lots of plants and running water."
Trevor from United Kingdom
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"From the pool in the back with the lights and hanging chandelier, to the beautiful breakfast room and stairway waterfall."
Reza Shei
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"We took advantage of the spa and got a 2 hour couples massage (about $150 USD) which was absolutely amazing."
Brittany L
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El Sueno Hotel & Spa is a luxurious 5-star hotel set in an 18th-century Baroque palace in the historic center of Puebla. Guests can enjoy amenities such as a hot tub, rooftop terrace, and airport drop-off service. This Puebla hotel offers a blend of contemporary elements and traditional architecture, providing unique accommodations for visitors.
Rooms & Amenities
All rooms at El Sueno Hotel & Spa feature original details from the 18th-century residence, including a flat-screen TV, mini-bar, and seating areas in select units. The hotel includes air conditioning, free Wi-Fi, and ensuite bathrooms with toiletries.
Dining Options
Dining options include two onsite restaurants serving international cuisine and brunch. Guests can also relax at the bar, or enjoy a meal in the comfort of their room.
Leisure & Shopping
Leisure facilities include a hot tub, solarium, steam room, and two massage cabins for beauty treatments. The hotel is also within walking distance to shopping opportunities at Callejon del Sapo and Los Sapos Bazaar.
Location & Transportation
The hotel's location allows easy access to local attractions such as the Zocalo, Cathedral of Puebla, and the neighborhood of Sapos, known for antique shops. Nearby transport options include buses and cable cars, providing convenient travel throughout the city.
“El Sueno Hotel & Spa intrigues with its blend of Baroque palace origins and modern design. I find the adults-only policy a smart move, fostering tranquility. Its central Puebla location, close to the main square, makes it an ideal launchpad for exploring the city's historical heart.”
Sophia TurnerEditorial Director at Spahotels
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Queen Room
2 persons
32 m²
1 King-size bed
Shower
Air conditioning
room details
Double Room Two Double Beds
2 persons
25 m²
2 Double beds
Shower
Air conditioning
room details
King Room
2 persons
25 m²
1 King-size bed
Shower
Air conditioning
room details
Master Suite Accept Pets
2 persons
50 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Adults only
Luggage storage
Smoke detectors
Fire extinguishers
Services
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Spa & Leisure
Outdoor swimming pool
Sun terrace
Spa & wellness centre
Sauna
Jacuzzi
Body scrub
Facial
Treatment room
Back massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At El Sueño Hotel & Spa, diners are invited to indulge in international flavors within a modern and romantic setting. The onsite restaurant, open for breakfast, lunch, and dinner, offers a delightful taste of well-crafted dishes complemented by a warm atmosphere perfect for relaxation and connection.
Restaurant #1
International cuisine with brunch options
Ambiance
Modern and romantic setting ideal for both intimate dinners and relaxed brunches.
Key Offerings
A diverse menu that caters to various palates, with a focus on brunch delights alongside classic meal offerings.
Reservation
Not needed
Open daily for breakfast from 08:00 to 10:30 AM, with lunch and dinner available afterwards in a welcoming atmosphere.
Location
9 Oriente 12 Col. Centro Puebla,
Puebla,
Mexico,
72500,
Puebla
Map view
9 Oriente 12 Col. Centro Puebla,
Puebla,
Mexico,
72500,
Puebla
City landmarks
Church
Church of Santo Domingo
750 m
Landmark
Mercado el Parian
890 m
Bridge
Bubas Bridge
930 m
Landmark
El Parian
890 m
Museum
Casa De Los Hermanos Serdan
810 m
Landmark
Fundacion Jose Luis Bello y Zetina y Museo
660 m
Park
Historic area of Los Fuertes
2.3
km
Gallery
The neighborhood artist
1.1
km
Museum
Museo Regional Casa de Alfenique
730 m
Landmark
Templo de San Francisco
770 m
Landmark
Escultura del Senor de las maravillas
1.2
km
Square
Paseo Bravo
1.4
km
Landmark
Museo de Arte Popular Santa Rosa de Lima
1.1
km
Museum
Poblano Museum of Popular Art
1.1
km
Nearby
Park
Zocalo
510 m
Museum
Museo Amparo
120 m
PueblaMexico
Biblioteca Palafoxiana
370 m
cnr Avs 3 Oriente & 16 de Septiembre
Cathedral of Puebla
480 m
PueblaMexico
Alley of the Frogs
530 m
Museum
La Casa Del Mendrugo
350 m
Av. Juan de Palafox y Mendoza
Templo del Ex-Hospital de San Roque
390 m
Gallery
Museo Poblano de Arte Virreinal
580 m
Museum
Automobile Museum Puebla
440 m
Museum
Museo Jose Luis Bello y Gonzalez
420 m
Calle 2 Nte 2
Museo Universitario Casa de los Munecos
440 m
Church
La Compania Templo del Espiritu Santo
460 m
Museum
Living Museum Puebla
250 m
16 de Septiembre 507
Casa del Dean
160 m
Library
Profetica
300 m
Square
Bazar los Sapos
390 m
Restaurants
Augurio
40 m
Avenida 9 Oriente Número 16
Utopia, Belgian Beer & Bistro
70 m
Avenida 9 Oriente 6 Centro Histórico
Hormiga Negra
250 m
Av. 7 Oriente #5 Terraza Col. Centro Terraza
La Conjura
120 m
Calle 9 Oriente 201. Centro Historico
El Capricho de San Antonio
130 m
Avenida 9 Oriente 203
Casona 703
160 m
Avenida 16 de Septiembre 703 Puebla Downtown
Santoua
210 m
Calle 2 sur # 1103 a Una Calle Del Museo Amparo
Frenchies Cafe
310 m
Avenida 16 de Septiembre 315 Planta Alta. Frente a la Catedral
Fonda Margarita
310 m
5 Poniente
Explore Puebla
Explore Puebla: Activities & Amenities
Top Attractions
Activities
Dining
Entertainment
Zocalo
7 minutes' walk
Main square of Puebla, ideal for people-watching and cultural events, surrounded by iconic architecture.
Museo Amparo
2 minutes' walk
Art museum showcasing both contemporary and pre-Hispanic artifacts with free admission on Sundays.
Biblioteca Palafoxiana
5 minutes' walk
Historic library with stunning architecture, known for its rare book collection and beautiful interiors.
Cathedral of Puebla
6 minutes' walk
Stunning baroque cathedral featuring impressive altars and an iconic façade, a must-see in the city.
Relaxation at Jardines del Paseo San Francisco
20 minutes' walk
Peaceful park with lush gardens ideal for jogging, picnicking, or enjoying a serene walk.
Ziplining at Los Fuertes
6 minutes' drive
Thrilling zipline experience with views of historic forts and the city, offering an adrenaline rush.
Utopia, Belgian Beer & Bistro
1 minute' walk
Cozy bistro known for hearty Belgian dishes and a wide selection of beers, perfect for a relaxed evening.
La Conjura
2 minutes' walk
Mexican cuisine with modern twists, showcasing local ingredients; reservations recommended for busy nights.
Teatro Principal
10 minutes' walk
Historic theater hosting live performances, music concerts, and cultural events; check the schedule for shows.
Bar La Mezcalera
15 minutes' walk
Vibrant bar offering live music and a variety of mezcal; a popular spot for nightlife among locals.
Getting around
City Centre
Puebla10 min
·
800 m
Airports
Hermanos Serdan International Airport (PBC)43 min
·
28.3
km
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4.5/5
based on 352 reviews
8.8
8.8/10 based on 472 reviews
#19 of 126 hotels in Puebla based on Tripadvisor
Leo
United Kingdom,
January
2025
9.0/10
Our recent stay was an absolute delight, largely thanks to the amazing staff and beautiful facilities. Nayeli at the front desk went above and beyond, ensuring our needs were met with a smile. The dining experience was exceptional, especially the breakfast. While the small swimming pool could use some improvement, the rooftop views made up for it. Overall, a fantastic getaway!
Rooms
7.0
We stayed in the Frida room, which was uniquely named but unfortunately, the water in the bathroom sink had drainage issues. It could definitely be improved.
Service
10.0
The service was absolutely fantastic. Nayeli was incredibly helpful, answering all our questions and helping with our bags during tours. The staff was courteous and attentive throughout our stay.
Location
10.0
The hotel is perfectly situated just steps away from the downtown area and all the main attractions in Puebla, making it very convenient for exploring.
Dining
10.0
The breakfast and dining experiences were among the best we had in Mexico. The dishes were delectable, with highlights like pulpo and eggs that left a lasting impression.
Facilities
8.0
The facilities are charming with hidden details everywhere. The rooftop area provides a beautiful ambiance, though the pool is quite small and less appealing.
Anne
United Kingdom,
January
2025
9.2/10
My stay at this hotel was such a joy! Nayeli at the front desk provided exceptional service, helping us with everything from check-in to recommendations for our tours. The property is stunning, with hidden gems like a beautiful pool and rooftop patio. The breakfast was delicious, which made our mornings even better. The only downside was a minor issue with one of the bathroom sinks in our room that couldn't be fixed during our stay.
Rooms
8.0
The room was beautifully designed, although we encountered a minor issue with the bathroom sink not draining properly.
Service
10.0
The service was fantastic! Nayeli and all the staff were incredibly helpful and really went above and beyond to make our stay special.
Location
9.0
The hotel is perfectly situated just a short distance from the main attractions, making it easy to explore the area.
Dining
9.0
Breakfast was included and was both plentiful and well presented, which made starting our day a delight.
Facilities
10.0
The hotel's facilities, especially the pool area and the rooftop bar, added so much charm to our stay.
Tom
United Kingdom,
December
2024
9.0/10
I had a wonderful stay at the hotel, which was beautifully designed with great character. The pool area was a delightful oasis, and the spa experience was incredibly relaxing and worth every penny. The location was perfect, allowing easy access to local attractions and dining. However, the service was a bit inconsistent during my stay, with some staff members being more attentive than others.
Rooms
9.0
The room I stayed in was clean and well-decorated, making my stay very comfortable.
Service
7.0
Overall, the service was good, though there were moments where it felt mixed, with a few staff members less enthusiastic than others.
Location
10.0
The hotel has a great location, just a short walk from the main attractions in Puebla, which made exploring the city very convenient.
Dining
9.0
Breakfast each morning was delicious and a great way to start the day, with a nice variety of options.
Facilities
10.0
The facilities were fantastic, especially the spa and pool area, which added a luxurious touch to my stay.
Joe
United Kingdom,
November
2024
8.2/10
I had a wonderful stay at this hotel, particularly in the romantic Tona room, which offered a charming surprise for my girlfriend with its lovely Jacuzzi and great decor. The service was outstanding, with attentive staff showing me around and providing memorable experiences. However, the dining options could use some improvement as the restaurant did not meet my expectations on food quality. Overall, it is an excellent place for couples, but dining could be a letdown.
Rooms
9.0
The Tona room was beautifully decorated and always clean, with a great Jacuzzi. However, other rooms had some maintenance issues that need addressing.
Service
10.0
The service was exceptional. Staff members were always helpful and dedicated to ensuring a great experience, particularly Daniel, who went above and beyond to assist me.
Location
10.0
The hotel is ideally located near the cathedral of Puebla, making it easy to explore the old town and its highlights.
Dining
5.0
While I appreciated the complimentary breakfast, the dining experience at the restaurant was quite average and did not satisfy my expectations.
Facilities
7.0
There are impressive facilities like a spa and the stunning views from the roof, but the pool area lacked appeal and size.
Luna
United Kingdom,
November
2024
8.4/10
I had a delightful stay at the hotel, with charming rooms that provided a unique experience. The pool area could use some improvement, as it's quite small and uninviting. However, the staff's service was exceptional throughout my visit. The location couldn't be better, right near the main attractions, making it easy to explore the area.
Rooms
8.0
The rooms were unique and comfortable, decorated with interesting touches. I enjoyed the ambiance, although I did encounter a minor issue with sink drainage in one of the rooms.
Service
10.0
Service was faultless and attentive, with staff going above and beyond to accommodate our needs.
Location
10.0
The hotel's location is perfect, just a short walk from the zocalo, making it convenient to explore local sights.
Dining
8.0
I thoroughly enjoyed the breakfast, which was well-presented and included in my stay, plus the restaurant's atmosphere was lovely.
Facilities
6.0
The facilities included a rooftop area with stunning views, but the pool was quite small and not very inviting.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Pets
Pets are allowed on request.
Languages
English, German, French, Spanish
Number of rooms:
9
Former name
El Sueno Hotel And Spa
FAQs
About El Sueno Hotel & Spa
What is the distance of El Sueno Hotel & Spa from the main attractions in Puebla?
El Sueno Hotel & Spa is located just 2 blocks from the city's main square and within walking distance of the Puebla Cathedral and the historic Callejon del Sapo.
What kind of accommodations does El Sueno Hotel & Spa offer?
Rooms at El Sueno Hotel & Spa feature original 18th-century decor, air conditioning, a flat-screen TV, and complimentary Wi-Fi.
Are there any dining options available at El Sueno Hotel & Spa?
The hotel has an onsite restaurant that serves breakfast, lunch, and dinner, along with a bar/lounge area for drinks.
Does El Sueno Hotel & Spa provide parking facilities for guests?
Private parking is available on-site at no additional charge and does not require a reservation.
What amenities can guests expect in the wellness area of El Sueno Hotel & Spa?
The wellness area features a hot tub, solarium, sauna, steam room, and two massage cabins.
Is there a breakfast service offered at El Sueno Hotel & Spa?
Guests can enjoy a free full breakfast during their stay at the hotel.
What are the check-in and check-out times at El Sueno Hotel & Spa?
Check-in is from 15:00 and check-out is by 11:00.
Does El Sueno Hotel & Spa allow pets?
Pets are allowed at El Sueno Hotel & Spa upon request, with possible additional charges.
How far is El Sueno Hotel & Spa from Hermanos Serdan International Airport?
El Sueno Hotel & Spa is located 30 km from Hermanos Serdan International Airport.
What languages are spoken by the staff at El Sueno Hotel & Spa?
The staff at El Sueno Hotel & Spa are multilingual and can assist guests in both English and Spanish.
Can guests enjoy outdoor activities at El Sueno Hotel & Spa?
Yes, the hotel has an outdoor swimming pool available for guests to use throughout the year.
What local restaurants are in proximity to El Sueno Hotel & Spa?
Local dining options within 0.5 km include Utopia, Nelhua, and Belgian Beer & Bistro.